Garage Door Pros USA ("Company," "we," "us," or "our") operates the website located at garagedoorprosusa.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit a request for service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
1. Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide when you fill out a contact form, request a quote, or otherwise communicate with us. This may include:
- Full name
- Email address
- Phone number
- Home or service address
- Description of the garage door service needed
Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or source
- Date and time of your visit
2. How We Use Your Information
We use the information we collect for the following purposes:
- To connect you with local, vetted garage door service companies in your area
- To respond to your inquiries and fulfill your service requests
- To send you quotes, follow-up communications, or service-related information
- To improve the functionality and content of our Site
- To analyze usage trends and monitor the effectiveness of our marketing
- To comply with applicable laws and regulations
- To protect against fraudulent, unauthorized, or illegal activity
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- With Service Partners: When you request a quote or service, we share your contact and service information with one or more garage door companies in our network so they can contact you directly.
- With Service Providers: We may share information with third-party vendors who assist us in operating our Site, subject to confidentiality agreements.
- For Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. We may use third-party analytics services such as Google Analytics to help us understand how visitors use our Site.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
6. Security of Your Information
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
7. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise any of these rights, please contact us using the information provided below.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Garage Door Pros USA
Website: garagedoorprosusa.com
Email: [email protected]